Effective Date: 2/4/2025
A-Fordable Plumbing ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via 10DLC messaging. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Data Protection
We value your privacy and are committed to protecting your personal information. We do not sell, rent, or trade consumer phone numbers or other personal data to third parties for marketing purposes. Any information collected will only be used for business operations, such as providing our plumbing services, customer support, and internal record-keeping.
2. Data Collection and Usage
We collect customer information, including but not limited to:
- Name
- Contact information (phone number, email address)
- Service address
- Payment details (where applicable)
- Communication records
We use this information to:
- Provide plumbing services
- Respond to inquiries and customer service requests
- Send appointment confirmations and service updates
- Process transactions securely
- Improve our services and customer experience
3. Data Sharing
We may share your data with:
- Service providers who assist in delivering our services (e.g., payment processors, scheduling platforms)
- Legal authorities, if required by law
- Other entities in the case of a merger, sale, or acquisition
We do not share consumer data with third parties for marketing purposes.
4. 10DLC Messaging Compliance
A-Fordable Plumbing uses 10DLC messaging for appointment reminders, service updates, and other essential communications. By providing your phone number, you consent to receive text messages from us. Standard messaging rates may apply.
Opt-Out Instructions
You have the right to opt out of receiving text messages at any time. To opt out, reply "STOP" to any message you receive from us. Once you opt out, you will no longer receive text communications, except for messages related to ongoing transactions or required by law.
5. Security Measures
We implement industry-standard security measures to protect your personal data. While we strive to protect your information, no electronic transmission is 100% secure. We encourage you to take precautions when sharing personal details online.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.
7. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
A-Fordable Plumbing
Text "Help" to 248-371-0494 or email to [email protected]
Types of Messages you can expect to receive: I would guess that up to six messages per month using automated technology and that message may include offers from us.